The retail industry continues to experience massive disruption throughout 2020 due to the Covid-19 pandemic. Businesses are working hard to cope with the enormous challenges, but how do you avoid missing the new opportunities which are also available?
Watch three leading retail experts share their insights in our webinar on “Retail Reinvented: How Covid-19 brings new opportunities for smart retailers” to find ways for your business to grow and prosper in the new environment. The video is just over an hour packed with information and tips from some of the smartest people in the industry, so it’s definitely worth making the time to watch and take notes. It’s ideal inspiration if you’re returning to commuting, or on a long trip. Or watching in sections during your work breaks.
RedBrain’s Alastair Campbell is joined by Don Williams, Retail Partner at KPMG, who has experience of working with retailers for the last 30 years, Darren Rajanah, CEO THG Ingenuity at The Hut Group developing direct to consumer models for brands, and Sarah Curran-Usher MBE, True Fit EMEA MD and Non-Executive Director at French Connection.
Our panel of experts identify opportunities for any business emerging from the Covid-19 crisis. These include an understanding of how consumer decisions are changing due to the experiences of lockdown and growth in online shopping.
A big focus of successful businesses will be using the increased pressure as an opportunity to closely examine ways to improve efficiency and profitability of current operations, without any negative impact on the customer experience. Which leads into the many ways that technology can assist in helping customers online, and support them returning to physical stores.
With such a range of knowledge and experience across our guests, it’s a valuable webinar for everyone in the retail industry. Let us know in the comments below whether you find some useful information to implement in your business, or if you’re experiencing success by seizing similar new opportunities. If you have any further questions, make sure to share them, as we’ll be exploring some of the topics in greater detail for future articles.